Privacy Policy

Privacy Policy

for Lansor IT Services

Last Updated: May 2026

At Lansor IT, we are committed to protecting your privacy and handling your personal data with transparency, care, and in full compliance with the UK GDPR and Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us.

Who We Are

Lansor IT is a UK-based Managed IT Service Provider.

Data Controller: Lansor IT Ltd
Contact Details:
Email: info@lansor.co.uk
Phone: +44 3300 436046

Information We Collect

We may collect the following types of personal data:

From Clients & Prospects:

  • Contact information (name, job title, company name, email address, phone number)
  • Business address and billing information
  • Communication records (emails, call notes, meeting notes)
  • IT system and device information (for support and monitoring purposes)
  • Login credentials and access logs (when we manage your systems)
  • Marketing and communication preferences

From Website Visitors:

  • IP address, browser type, and device information
  • Pages visited and time spent on our website
  • Cookies and tracking data (see our Cookie Policy)

From Job Applicants:

  • CVs, cover letters, employment history, and contact details

How We Use Your Information

We use your personal data for the following lawful purposes:

  • To provide and deliver our IT services (Managed IT Support, Cyber Security, Cloud Solutions, etc.)
  • To communicate with you about our services and respond to enquiries
  • To manage our client relationships and provide customer support
  • To send relevant marketing communications (only with your consent)
  • To improve our website and services
  • To comply with legal and regulatory obligations
  • To process job applications

Legal Basis for Processing

We process your data based on:

  • Contract – when providing services you have requested
  • Legitimate Interests – to improve our services and run our business effectively
  • Consent – for marketing communications
  • Legal Obligation – to comply with laws and regulations

Who We Share Your Data With

We take the security of your data very seriously. We implement appropriate technical and organisational measures, including:

  • Encryption of sensitive data
  • Secure access controls
  • Regular security audits and updates
  • Staff training on data protection
  • Strict confidentiality agreements

Data Security

We may share your data with:

  • Trusted third-party service providers (e.g., Microsoft, cloud hosting providers, payment processors)
  • Professional advisers (accountants, lawyers)
  • Regulatory bodies, when legally required

All third parties are carefully selected and contractually bound to protect your data.

Data Retention

Under UK GDPR, you have the following rights:

  • Right to access your personal data
  • Right to rectification (correct inaccurate data)
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

To exercise any of these rights, please contact us at info@lansor.co.uk

Your Rights

We only keep your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law. After this period, we securely delete or anonymise your data.

Cookies

Our website uses cookies to improve your experience. For full details, please see our Cookie Policy.

International Data Transfers

We may transfer data outside the UK (e.g., to cloud providers). Where this happens, we ensure appropriate safeguards are in place to protect your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

Lansor IT
Email: info@lansor.co.uk
Phone: +44 3300 436046